When your TECH is broken, we make your TECH happy again.
- Predictable monthly pricing based on your size and complexity
- Unlimited remote support for your team's everyday issues
- Proactive monitoring so problems get fixed before they break your day
Happy Broken Technology supports business clients across multiple industries with proactive IT support on a simple monthly plan—so your team stays online, secure, and productive.
How It Works
Getting started is simple. We handle the complexity so you don't have to.
Learn Your Business & What's Broken
We start with a short discovery call to understand your team, your tools, and your current pain points. From there, we recommend a monthly support plan based on your size and technical complexity.
Set Up Your Happy Tech Foundation
Once you're onboarded, we secure your devices, document your systems, and connect our remote support tools. Your team knows how to reach us whenever something goes wrong.
Ongoing Support, Monitoring & Improvements
Month after month, we handle day-to-day support requests, monitor your environment, and proactively fix issues before they disrupt your work—so your technology quietly stays happy in the background.
Small Business IT Services
Everything your small team needs to stay online, secure, and happy—under one monthly plan.
Managed IT Support
Your dedicated IT team available during business hours for remote support, troubleshooting, and guidance—without the cost of a full-time hire.
Computer & Laptop Support
From slow machines to software issues, we keep your team's devices running smoothly so they can stay focused on work, not tech problems.
Network & Wi-Fi Management
We set up, secure, and monitor your office network so your team stays connected and your data stays protected from unwanted access.
Cloud & Email Setup
We set up and manage your business email, file sharing, and collaboration tools so your team can work smoothly from anywhere without constant configuration headaches.
Data Backup & Recovery Planning
Your business data should never depend on luck. We implement and monitor backup strategies so that if something goes wrong, you can get back to work quickly.
Cybersecurity & Device Protection
We harden your systems with security best practices—device protection, secure configurations, and ongoing updates—so you're better protected against everyday threats.
Built for Real-World Small Businesses
Happy Broken Technology was designed for small teams that rely on technology but don't want the cost or complexity of an in-house IT department.
Professional Services
Law firms, accountants, and consultants who need secure, reliable systems and fast support when deadlines are on the line.
Local Retail & Cafés
Point-of-sale systems, Wi-Fi, and back-office computers that just need to work—so you can focus on customers, not error messages.
Health & Wellness Offices
Clinics, therapists, and wellness providers who need stable systems, secure devices, and minimal downtime during busy schedules.
Creative Studios & Agencies
Designers, marketers, and creative teams who depend on fast machines, big files, and collaboration tools that won't slow them down.
Counties We Serve
Happy Businesses, Happier Technology
Here's what it feels like when tech stops being the problem.
“Before Happy Broken Technology, every week someone's computer was down. Now our team just sends a quick message and problems get fixed fast. Our staff is happier and we get more work done.”
Lena
Owner, Bright Bean Café
“We're too small for a full-time IT hire but too busy to be our own IT people. Their monthly plan gives us exactly what we need—real support from people who actually know our business.”
Marco
Partner, ClearPath Accounting
“They helped us standardize our devices, secure our systems, and set up better backups. The best part is knowing someone is watching our tech so we don't have to.”
Jasmine
Creative Director, Northside Studio
Your Plan, Sized to Your Business
No surprise invoices, no one-off repair bills—just a predictable monthly rate based on your size and technical complexity.
- Unlimited remote support during business hours
- After hours support for Emergencies
- Device management and security best practices
- Guidance on tools and software that fit your business
- Unlimited remote support for your whole staff
- Network, Wi-Fi, and device management
- Proactive monitoring and regular maintenance
- Help with cloud, email, and collaboration tools
- Special pricing when you have to buy new hardware or deploy new software
All plans are billed monthly with clear, upfront pricing. We'll recommend the best fit after a quick discovery call about your team and systems. NOTE: There are onetime charges for new hardware or software deployments.
Why Happy Broken Technology?
We started Happy Broken Technology with a simple idea: small businesses deserve the same quality IT support as big companies—without confusing contracts, hourly surprise invoices, or tech jargon.
Instead of showing up only when something is broken, we work with you every month as your ongoing IT partner. We learn your systems, your people, and your workflows so we can fix issues quickly and help prevent new ones.
With us, you get a focused small-business team that:
- Speaks in plain English, not acronyms
- Understands budget constraints and real-world operations
- Designs support around your people, not just your hardware
- We have decades of experience in small business tech
Tell Us What's Broken (We'll Take It From Here)
Share a few details about your business and your current tech headaches. We'll review your situation and recommend a monthly plan that fits your size, tools, and goals.
Most new clients are fully onboarded and supported within days, not weeks.